Digital platforms routinely ask users to disclose identity information, name, gender, pronouns, sexuality, often with binary options, public defaults, and no meaningful control. For queer users, especially those with fluid, closeted, or non-binary identities, these interactions trigger anxiety, fear of exposure, and emotional harm.
This thesis addresses a critical gap: How can interaction design reduce identity anxiety and support user-controlled visibility in digital spaces?
The Problem
Binary systems fail fluid identities: Most platforms enforce rigid categories that don't reflect the lived reality of queer users.
Forced disclosure creates risk: Users are asked to share sensitive identity data before trust is established, often with little control over who sees it.
Emotional safety is overlooked: Current UX prioritizes data completeness and personalization over consent, autonomy, and psychological well-being.
My Approach
I used a Research-through-Design methodology combining qualitative research, critical UX analysis, and framework creation, along with mid-high fidelity wireframes for certain design recommendations:
Semi-structured interviews with queer users to understand emotional experiences of disclosure and anxiety in digital spaces.
UX audits of existing platforms (social media, dating apps, community tools) to identify problematic patterns and missed opportunities.
Framework creation of disclosure-sensitive interaction patterns: optional fields, granular privacy controls, affirming microcopy, and context-aware visibility toggles.
Key Contributions
Design Framework
A set of evidence-based principles for building disclosure-sensitive interfaces that prioritize emotional safety, informed consent, and user autonomy.
Interaction Patterns
Wireframes demonstrating flexible identity flows: layered visibility controls, "skip with dignity" options, and contextual disclosure prompts that respect the closet.
Real-World Impact
Insights applicable to any platform handling sensitive personal data, mental health apps, HR systems, healthcare portals, or community platforms, not just queer-focused products.
Why This Matters?
Tackle complex, nuanced design problems with empathy and rigor
Balance user needs with business goals (trust and safety drive engagement and retention)
Apply research findings to create actionable, testable design solutions
Advocate for underrepresented users and build more inclusive, ethical products
